Northwind covered 24/7 dispatch without paying overtime premiums

## The problem\nNorthwind's in-house dispatchers were burning out on 14-hour rotations. Each new dispatcher cost $58k fully loaded.\n\n## What Beepa did\nSourced dispatch-experienced talent in PH on a night schedule overlapping Mountain Time. Three placements, payroll under Beepa, schedules in Northwind's TMS.\n\n## What changed\nAfter-hours overtime dropped to zero. On-time dispatch held at 96%. Northwind reallocated the saved budget to driver hiring instead.